Privacy Policy


The terms “Paul Broadbent”, “”, “I”, “he”, “him”, “me” and “my” when used in this Privacy Policy refers to Paul Broadbent. The terms “you”, “your” and “yours” when used in this Privacy Policy means any user of this website.The term “Personal Data” refers to personally identifiable information about you, such as your name, job title, email or mailing address.

About your privacy

I am committed to safeguarding the privacy of my website visitors whilst providing the highest possible quality of service. I will only use the information that I collect about you lawfully in accordance with the UK Data Protection Act 1998.If you have any questions concerning your personal information or regarding my practices, please contact: Paul Broadbent, 7 Richmond Mansions, 248 Old Brompton Road, London SW5 9HL, telephone +44 (0) 20 7370 1920 or send me an email.

Collection of personal data

I collect information from details you give me when you use my website and from any email messages you may send to me.

The primary goal in collecting personal data is to provide you with a smooth and efficient experience while using my services.  This allows me to provide services and features that most likely meet your needs.

When you use this website to request additional information from me, I ask you for contact information like your name, company details, telephone number and email address.

If, at any time, you wish to opt out of receiving information from Paul Broadbent via email, please telephone +44 (0) 20 7370 1920 or send me an email.

Anonymous data collected through this website:  I also use web analytics software tools (Google Analytics) to analyse site usage, how users arrive at my site, what they do on the site, what browser they are using and on what operating system, etc.   The information obtained in this way (collected via JavaScript tags in the pages of my website) is not tied to personally identifiable information and is only used in aggregate form to help me to audit usage of our website and improve the service provided. It cannot be used to identify you personally.

Cookies:  In order to collect the anonymous data described above, the website uses temporary “cookies” that collect the domain name of the user and the date and time you visited this website. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. Most web browsers provide the option for you to be notified when you receive a cookie and to decide if you want to accept it or not.  However, the website may not work properly if you disable cookies.  If you are not sure what cookies are or how to control or delete them, we recommend that you visit, or the World Wide Web Consortium’s website.

Described below is the cookie used on this website and what it is used for.  Currently I operate an ‘implied consent’ policy which means that I assume you are happy with this usage.  If you are not happy, then you should either not use this site, delete Paul Broadbent cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called ‘Incognito’ in Chrome, ‘InPrivate’ in Internet Explorer, ‘Private Browsing’ in Firefox and Safari, etc).

Google Analytics: This is used to understand how the website is being used in order to improve the user experience. All user data is anonymous.  To find out more about Google’s position on privacy with regard to its analytics service, please visit

Social Buttons:  On some of the pages of this website you will see ‘social buttons’.  These enable users to share or bookmark the web pages.  There may be buttons for Twitter, Google +1, Facebook ‘Like’, LinkedIn ‘Share’, etc.  In order to implement these buttons and to connect them to the relevant social networks and external websites, there are scripts from domains outside of  You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on Paul Broadbent’s site. If you click on any of these buttons, therefore, these sites will be registering that action and may use that information.  In some cases, if you are logged into their services already, these sites may be registering the fact that you are visiting Paul Broadbent and the specific pages you are on, even if you don’t click on the button, eg Google and Facebook.  You should check the respective policies of each of these sites to see exactly how they use your information and to find out how to opt out or delete such information.

Email Tracking:  Some emails that I send you have no tracking in them at all, eg service emails with invoices attached.  Other emails I send contain tracking so that I can tell how much traffic those emails send to my website, but I do not know who has clicked so the data is anonymous.  Some emails I can track, at an individual level, to see whether the recipient has opened and clicked on the email.  I can use the latter information to understand open and click rates for my emails to try and improve them.  Sometimes I may use this information on a personal level, eg to re-email people who didn’t click the first time or to contact you once I know that you have read the email.  If you want to be sure that none of your email activity is tracked, then you should opt out of Paul Broadbent’s emails which you will be able to do by clicking the opt out link at the foot of any email received,  by telephoning us on +44 (0) 20 7370 1920 or by sending me an email.

Newsletters, Surveys & Contests:  From time to time, my website may request information from you via newsletter sign ups, surveys, contests or for particular services.  Participation in these is completely voluntary and you therefore have a choice whether or not to disclose this information.  I will not disclose this information with any third parties, eg a competition sponsor, without your prior consent.

Use of personal data

I process your personal data only for specific and limited purposes. I ask only for data that is adequate, relevant and not excessive for those purposes. When I ask you for personal data, I tell you the purposes for which I will process that data. Some of these purposes include:

  • Providing you with information about my services, special offers and events or articles and case studies I think will be of interest to you
  • Sending you regular newsletters by email or by post
  • Providing you with service information and promotional material that you have specifically requested
  • Processing any other requests that you make
  • To summarise website usage behaviour. This is not based on individual behaviour, but is generic
  • Conducting marketing research.

Disclosure of your personal data

I do not share, sell or distribute your personal data with unrelated third parties, except under the following limited circumstances:

  • Personal data may occasionally be transferred to third parties who act for or on behalf of Paul Broadbent, or in connection with the business of Paul Broadbent for further processing in accordance with the purposes to which you have subsequently consented. Please note that the information you provide may be transferred outside the European Economic Area for the purposes of processing by any of my subcontractors.  By submitting your information, you consent to this transfer.
  • I may share or transfer the information in my databases to comply with a legal requirement, for the administration of justice, to protect your vital interest, to protect the security or integrity of my databases or this website, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event.

Data integrity and security

I keep your personal data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

In order to prevent unauthorised access or disclosure, I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information I collect online. The server and databases are protected by industry standard security technology, such as firewalls and password protection.

Although I cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of data, I try to prevent such unfortunate occurrences.

Data access and corrections

I will disclose to you the personal data I hold about you upon receipt of your written request addressed to Paul Broadbent at the address given above. I will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes.

Links to other websites

This Privacy Policy applies only to This website may contain hyperlinks to websites that are not operated by Paul Broadbent. These hyperlinks are provided for your reference and convenience only and you should note that I do not have any control over these other websites. I cannot, therefore, be responsible for the protection and privacy of any data which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statement posted on any site you visit before using the site or providing any personal data about yourself.

Updates and changes to privacy policy

I reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on this website. Any such change, update or modification will be effective immediately upon posting on the site.

Force Majeure

I am not liable for any breach of my obligations as a result of causes beyond my reasonable control including, but not limited to, acts of war, terrorism, civil disorder, natural disasters such as tempests, floods or earthquakes, adverse weather conditions, strikes or other industrial action, blockade, embargo, sabotage or any other form of civil disturbance, and discontinuation of electricity supply.

Governing law

This Privacy Policy forms part of my website Conditions and as such shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit any dispute arising out of your use of this website to the exclusive jurisdiction of the courts of England and Wales.


This website was conceived, written and designed by Paul Broadbent
7 Richmond Mansions, 248 Old Brompton Road, London SW5 9HL